Individual and Family plans

Whether you need health insurance for yourself or your family, you can get the health coverage you need at an affordable price.

The process of getting a plan can be complicated. Once you've had a chance to learn about our plans, the next step is to get in touch with us. We can help make it easier with these three steps:

Let Us Help You Prepare

Let Us Help You Prepare

Step 1 - Think about your needs

Do you need others covered? Do you take medications or have annual tests, etc.?

Let Us Help You Prepare

Step 2 - Get prepared

Use our checklist to gather any necessary documents so you’re fully ready to talk with us.

Let Us Help You Prepare

Step 3 - Meet with us

Our reps can guide you to the best plan for you and ease the enrollment process. Leave it to us.

Speak with an Expert

Call Us to Enroll:

1-844-434-7785

Monday to Friday, 9am–8pm

TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132

Request a Callback to Enroll:

Can't talk right now? We’ll get back to you within one business day.

Schedule an Appointment to Enroll:

Make an appointment to speak with a local Sales Representative.

Enrollment FAQs

How can I enroll in a Healthfirst plan?

The easiest way to enroll in a Healthfirst plan is to contact us. Our sales representatives can guide you to the best plan for you and ease the enrollment process.

To learn more about our Healthfirst plans or find one that’s right for you, visit our Learn About Our Plans page.

You can sign up for health insurance coverage during Open Enrollment. Please note that certain plans have specific enrollment periods during which to sign up or switch plans.

However, you can enroll outside the Open Enrollment Period if you’ve had a Qualifying Life Event (QLE). These events include:

  • A change in family size (birth or adoption)
  • Marital status change (marriage, annulment, legal separation, divorce, death of a spouse)
  • Job loss or change
  • Losing your insurance or more

Need help signing up for a health insurance plan? Contact us for more information.

  • For any plan with a premium, your Member ID card will be mailed after the initial payment (known as a binder payment) has been made.
  • For any plan without a premium, your Member ID card will be mailed upon enrollment.
  • You can also print a temporary Member ID card from your secure Healthfirst account or access one from the Healthfirst NY Mobile App.

The easiest and fastest way to renew your plan is to contact us. Please call the number on your Member ID card.

Did you know?

Healthcare access on the go!

The new Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital member ID, and more. As a Healthfirst member you can also:

  • View and change your primary care provider.
  • Access Teladoc to speak with board-certified doctors 24/7 by phone and video.
  • Contact Healthfirst Member Services to get answers to benefit questions.
  • Get instant notifications on their device to stay in the know, learn about new features, and more.

Click here to learn more

Coverage is provided by Healthfirst Health Plan, Inc., Healthfirst PHSP, Inc., and/or Healthfirst Insurance Company, Inc. (together, “Healthfirst”). Plans contain exclusions and limitations.

The benefit information provided is a brief summary, not a complete description, of benefits. For more information, contact the plan.

Let's Talk

1-844-434-7785

Monday to Friday, 9am-8pm

TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

Enrollment Checklist

Here’s what you need to apply for a Healthfirst health insurance plan. You will need this information for everyone in your family whom you are looking to enroll:

  • Proof of age, such as your birth certificate
  • Proof of United States citizenship or legal resident status
  • Proof of current income (e.g., pay stubs if you’re working)
  • Proof of income, from any of the following:
    • Social Security
    • Supplemental Security Income (SSI)
    • Veterans’ Benefits (VA)
    • Retirement
  • Health insurance benefit card or the policy (if you have any other health insurance)
  • Proof of where you live
    • Rent receipt
    • Mortgage statement
    • Mail with your address on it

Download Checklist

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